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Competitors say there is growing interest in technology that lets sales, service, and marketing professionals monitor and respond to social media comments.
David F. Carr
April 1, 2011
http://www.informationweek.com/news/showArticle.jhtml?articleID=229400721&cid=RSSfeed_IWK_News
Salesforce.com's announcement Wednesday that it is acquiring social media monitoring specialist Radian6 is an endorsement of the growth and importance of the social media monitoring market, according to companies that will be competing with the new powerhouse.
Visible Technologies CEO Kelly Pennock backed this theory in a blog post the day of the Salesforce announcement and followed up Thursday with his own news of having secured an additional $6 million in funding.